CNP Remote Desktop Support
CNP Technologies uses a remote support agent to securely connect to our customers' servers and pc's to perform diagnostics and troubleshoot technical issues.
Please be sure you have already spoken with a CNP Engineer prior to joining a support session.
Chat Support Request
Support engineers are available for chat between 8:00 am and 5:30 pm EST Monday through Friday.
Online Support Request
***** PLEASE NOTE *****
Online Support Tickets are for NON-URGENT support requests only and are queued with low priority. RESPONSE TIME MAY NOT BE SAME DAY.
For urgent, service-affecting requests, please call 888-973-3737 (or 704-927-6600) and follow the prompts.
To submit a NON-URGENT request for service, please visit our support portal by clicking here. This will take you directly to our dedicated support system where you can easily complete the form and get the assistance you need.
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